World Cord Sets, Inc.

Terms and Conditions of Use

Important Notice

Access to and use of this website constitutes your agreement with the terms and conditions of use outlined below. World Cord Sets, Inc reserve the right to modify, alter, or update these Terms and Conditions of Use, and you agree to be bound to such modifications, alterations, or updates.

Sales Orders

Custom assembled or molded products are subject to minimum quantity amounts and are evaluated on a case-by-case basis.


We make every attempt to provide accurate pricing and product information but mistakes do happen. If a mistake does occur we reserve the right to correct it and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All quoted prices are net in US Dollars and F.O.B. Enfield, CT unless otherwise stated. Prices are subject to change without notice.


World Cord Sets does not charge or collect sales tax for orders being sold or shipped outside the state of Connecticut.

A reseller in the state of Connecticut must submit a current resale certificate. A tax-exempt business (not a reseller) must submit a current tax-exemption form to World Cord Sets to be exempt from the home state sales tax. Otherwise, resellers and tax-exempt businesses in Connecticut will be charged state sales tax on all orders.

Product Availability

While every reasonable attempt is made to keep the product availability information on the website up-to-date, errors do occur. Errors will be corrected where discovered and World Cord Sets reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is cancelled, World Cord Sets will issue a credit to your credit or debit card account in the amount of the charge.

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products.

There should be no expectation of continued access to our products. Availability of our products is subject to change without notice.

Placing an Order

All orders must be issued to World Cord Sets. They may be placed by mail, fax, telephone, website or e-mail ( with our Customer Service Representatives. Our Customer Service Department can assist you with price and delivery quotations, availability, samples, technical assistance on agency approvals and requirements, and order entry.

Scheduled Blanket Orders

Orders may be placed with shipments scheduled out as far as twelve months.

Made-To-Order Products

Made-to-order products are manufactured to the customer's unique specifications and therefore the order cannot be cancelled after production has begun and the product is nonreturnable. These items are No Cancel No Return (NCNR).

CUSTOM ASSEMBLED cords are sold as No Cancel No Return (NCNR). Typical lead time on these is 2 to 3 days from order acceptance. Exact lead times are determined on a case-by-case basis.

CUSTOM MOLDED cords are sold as No Cancel No Return (NCNR). Typical lead time is 2 weeks if manufactured in the USA and 8 to 12 weeks if done overseas. Exact lead times are determined on a case-by-case basis.

Order Cancellations

If you wish to cancel, or change, all or part of an order we recommend that you contact us immediately.

If you cancel your order BEFORE it is shipped, you will be assessed a 5% cancellation fee plus the cost of the material processed to date.

If you cancel your order AFTER it has been shipped, then please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.

Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees - including shipping charges, restocking, cancellation fees.

Payment by Credit Card

World Cord Sets accepts MasterCard, Visa, American Express and PayPal. We do not add any credit card surcharges. Your charge or debit card will be charged at time of shipment of the product(s). Custom orders may require partial or full payment in advance. World Cord Sets does not keep credit card information on file unless approved by the buyer. If you wish to cancel an item due to lack of availability, then please see our cancellation policy.

Secure Checkout
World Cord Sets utilizes a 128-bit SSL to enable encryption of all transaction data through Secure Sockets Layer (SSL) technology -- the industry-standard method for protecting web communications. The SSL security protocol provides data encryption, server authentication, message integrity and client authentication for a TCP/IP connection. Each transaction at this site is sent to the payment processing servers via a dedicated SSL TCP/IP level communication thread.

Open Account

Open account terms are available to qualifying customers in the U.S. and Canada. If you wish to apply, please send us your credit references. Our terms of payment for open accounts are net 30 days from the date of invoice. World Cord Sets reserves the right to rescind open account terms for any reason.

C.O.D. Orders

C.O.D. shipping is available to customers who already have an account with World Cord Sets and have established a reliable payment history. We reserve the right to require that C.O.D. payment be made by money order or with a certified check. C.O.D. shipping is subject to additional fees as levied by the carrier (UPS, FedEx) and these fees will be added to the invoice. C.O.D. shipping is only available within the United States. If the currier is unable to collect payment and the shipment is returned to World Cord Sets then customer's order will be subject to additional fees and will be treated as REFUSED AT DELIVERY.

International Customers

International customers are required to prepay by bank wire transfer in US Dollars. We will send you a Pro Forma Invoice in advance. A wire transfer fee may be required and is situation dependent. If a wire transfer fee is required, it will be shown on the Pro Forma Invoice. Canadian orders are processed as domestic orders.


Drop Shipments and Blind Shipments

Drop and blind shipments are common place for World Cord Sets. We gladly process these orders without additional fees. We encourage you to send us your company packing slip for use on the shipment.

We will enter your order to ship complete unless you specify differently. If a part is out of stock you will be notified via email, phone or FAX with an estimated ship date for the backordered item(s). You can decide at this point if you want a partial shipment. Delivery of the backordered item(s) will be subject to additional shipping fees. Cancellation of a backordered item is subject to a 25% Order Cancellation Fee. We can’t guarantee the ship date of backordered item(s).

Special Packaging

When requested at the time of order entry we can arrange to ship materials in non-standard packaging. An additional service charge may be assessed for materials and labor in these cases.

Shipping Costs

Buyer is responsible for all shipping costs.

Prepay and Add (PPA) shipping charges are billed to the buyer through World Cord Sets as a separate line item on invoice

Collect shipping charges are billed to the receiver of the goods through the freight carrier (UPS, FedEx, other)

Collect 3rd Party shipping charges are billed to a 3rd party through the freight carrier (UPS, FedEx, other)

Additional Shipping Fees, if incurred, will be invoiced to the buyer. Additional fees may include, but are not limited to, incorrect address, incorrect shipping account number, shipping account not current, refused delivery

Risk of Loss

All risk of loss for shipped items and title for such items shall pass to the buyer upon our delivery to the carrier.

Packages Damaged During Shipping
Claims for damaged shipments must be reported to World Cord Sets within seven (7)  calendar days of shipment receipt.

Late Delivery

Damages for untimely delivery of the product(s) will be limited to the remedies and/or warranties offered by the carrier (UPS, FedEx or other).

Shipping Discrepancies or Errors
Claims for damaged shipments must be reported to World Cord Sets within seven (7)  calendar days of shipment receipt.

Return Policies & Procedures

Returns for Refund - Web Orders

Return window is 30 days from original ship date. Returned product must be clean, undamaged, and 100 percent complete with all manuals, accessories, documents and original packaging. The product must be in a saleable condition free of any non-removable labels, or writing on the product or product packaging. World Cord Sets reserves the right to deny the return or to apply additional restocking charges. The original shipping charges associated with shipping the order to the buyer are not refundable unless the reason for the return is a result of World Cord Sets' error. Buyer shall be responsible for shipping charges incurred when shipping a product back to World Cord Sets for a refund or exchange unless the reason for the return is a result of World Cord Sets' error.

  1. Contact World Cord Sets to request a return material authorization (RMA) number. A return material authorization number shall be provided within two business days.
  2. Product must be received at World Cord Sets within 30 days of return material authorization issue date.
  3. Ship the product inside a cardboard box with appropriate filler or protective material using best packing practices to prevent damage in transit.
  4. Include a copy of the return material authorization inside the shipping carton.
  5. The return material authorization number must be clearly marked on the outside of the shipping carton, or the shipment shall be refused at the receiving dock.
  6. Ship via a carrier that provides tracking numbers in order to provide "signed" proof of delivery to our address.

Returns for Refund - Resale Customers

Please contact your World Cord Sets representative for specifics on the return policy for your account. Standard policy for resale accounts is a 25% restocking fee and a 30 day return window.


All items will be physically inspected by World Cord Set's receiving department and refund shall be issued after identification and determination of the condition of the material. Resaleable condition is solely determined by World Cord Sets. Refunds are made to the original credit card or by a mailed company check if the order was paid for with a check. All credits from returns must be used within one calendar year of issue.

Security and Data

Internet Security

World Cord Sets utilizes SSL to encrypt and secure all transactions between your computer and our server. This keeps your credit card information safe and conforms to industry requirements for secure transactions.

We use cookies in order to process transactions. Our website requires that a cookie be placed on your computer to track your session. A cookie is a small file that contains a string of numbers that uniquely identifies your computer to ours. This string is known as a "Session ID". WE NEVER STORE YOUR E-MAIL ADDRESS, PHYSICAL ADDRESS, CREDIT CARD NUMBER OR ANY OTHER SENSITIVE INFORMATION IN A COOKIE.

3rd Party cookies may also be used to track website performance and trends. You may block or disable 3rd party cookies at any time by using your browser's settings.

Information Collection and Use

This notice applies to all information collected or submitted on the website. On some pages you can order products, make requests and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

This website contains links to other websites over which World Cord Sets has no control. The inclusion of any link does not imply endorsement by World Cord Sets of the website, the website’s owner, the products or services contained therein and is provided solely as a convenience to you. Please be aware that World Cord Sets is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. Our privacy statement applies solely to information collected by this website.

Our Commitment to Privacy

In order to fulfill your order, we must share certain information with third parties, including but not limited to, United Parcel Service (UPS), Federal Express (FedEx), local courier services and our credit card payment processing service.

As we continue to develop our business we might buy or sell stores or assets. In such transactions customer information generally is one of the transferred business assets. Also, in the unlikely event that our company or substantially all of its assets are acquired customer information will of course be one of the transferred assets.

We will release information when we believe release is appropriate to comply with law and to protect the rights, property and safety of our company and/or our customers. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


We maintain a mailing list so that we may notify interested customers of sales, specials, new items and the like. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe or remove in the subject line of the email or simply email us at

Session Data

Session date is data stored in the user's internet cache containing information about the user. Usage of session data is in no way linked to any personally identifiable information while on our website. Once the user closes their browser the session data simply terminates. For instance, by setting session data on our website the customer would not have to log in a password more than once thereby saving time while on our website. Session data can also enable us to track and target the interests of our users to enhance the experience on our website.

Log Files

We use IP addresses to analyze trends, administer the website, track user's movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Periodically these log files are deleted.

Product Images

We have attempted to accurately depict the products on our website. When an image is not available for a certain product we use the most appropriate image and display a disclaimer below the picture as the image may not reflect the actual product listed.

Product Specifications

All specifications listed in our catalog, on the website or on other data sheets are based on our knowledge and understanding of the products as of the time of print or post. We reserve the right to make changes to technical specifications without notice. All product recommendations are based on our knowledge and experience with the products but does not eliminate customer's responsibility to check the suitability of our products for each particular application.

Website Use

This website and its contents are provided solely for personal, noncommercial use and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, noncommercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any purpose that is not expressly permitted by World Cord Sets. World Cord Sets and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if World Cord Sets believes that customer conduct violates applicable law or is harmful to the interests of World Cord Sets and its affiliates.

This website may contain trade names and trademarks of other companies that are the property of their respective owners.


All contents of this website are protected in their entirety by U.S and international copyright, © World Cord Sets, Inc. All rights reserved. Contents are not to be duplicated in any manner without the written authorization of World Cord Sets. All software and other technology components of this website are protected by U.S. And International copyrights. 

Website Modification and Severability
We reserve the right to make changes to our website, policies, and these Terms and Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

No Warranty on Information
All materials published on this website are provided "AS IS" and "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Although we do our best to achieve 100% accuracy, occasionally errors and inaccuracies do occur. Information on this website may be inaccurate or incomplete and may be changed or updated without notice due to market conditions, manufacturer or supplier product discontinuation, or typographical, photographic or technical errors. World Cord Sets may also make changes in the products, services, programs, or relationships described on this website at any time without notice. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

If the goods furnished to the buyer shall fail, due to defective material or workmanship, within one (1) year from the date of shipment, World Cord Sets shall replace such non-conforming goods or repair such non-conforming goods without charge to the buyer. This warranty does not apply if the goods have been damaged by accident, abuse, misuse, modification or misapplication; by damage during shipment; or improper service. The foregoing warranty is exclusive and no other warranty, whether express, implied, or statutory, including warranty of merchantability or fitness for a general or particular purpose or design shall exist in connection with any of the goods supplied hereunder and all such warranties are expressly excluded. This warranty allocates the risk of the failure of goods between World Cord Sets and the buyer as authorized by applicable law. No employee, agent, dealer, or other person is authorized to give any warranties on behalf of World Cord Sets or to assume for World Cord Sets any other liability in connection with any of its goods except in writing and signed by an officer of World Cord Sets.

The use of World Cord Sets' goods should be in accordance with the provision of International Standards for the applicable country, the national Electric Code, U.L., and/or other industry or military standards that are pertinent to the particular end use. Installation or use not in accordance with these codes and standards could be hazardous. Compliance is the buyer's responsibility.

Limitation of Product Liability

World Cord Sets will accept liability for only the purchase prices of products and applicable freight charges. World Cord Sets is not liable for any costs for issues such as production delays, rework, late deliveries, etc. unless agreed upon in writing by both World Cord Sets and the buyer.

Title to goods herein being purchased is retained by World Cord Sets until goods are paid for by the buyer and at that time title passes to the buyer. If goods herein being purchased are being purchased for purposes of export, buyer must obtain from the federal government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void.

Governing Law and Jurisdiction
This website is controlled by World Cord Sets from its offices in Enfield, Connecticut, United States of America. All matters relating to your access to, or use of, this website shall be governed by the laws of the state of Connecticut and the U.S. federal laws effective in that state. Any legal action or proceeding relating to your access to, or use of, this website or the information it contains shall be subject to the exclusive jurisdiction of a state or federal court in Hartford County, Connecticut. You and World Cord Sets agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.