Customer Service


Customer First Approach

In today's competitive market, there is only so much a vendor can do to separate themselves from the competition. Years ago, World Cord Set's set off to become the industry leader in customer service. By making customer service our corner stone in any decision making process, we have created an environment in which our employees achieve satisfaction through aiding customers to a successful transaction. Each of our Sales Associates is equipped with the necessary tools to deliver accurate and quick quotes, with back end systems in place to ensure that day to day monotony will not affect order entry accuracy.

Keep reading to discover the measures World Cord Set's continues to take to provide you with the best customer service and user experience there is to offer in the industry.

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Website

World Cord Set's has invested a significant amount of resources to provide you with an industry leading user interface for online purchasing. By incorporating our website into your day to day routine, you will realise significant time saving in overall sourcing of Power and Data solutions.

Easily Browse through our entire catalog, with multiple view styles to tailor to each customers browsing preferences. Add items to your cart and checkout in a seemless flow.

Our CableBuilder is our most impressive website technology. Allowing you to design custom cords on a aesthetically pleasing interface, while our backend references regulations and limiting factors. This ensures that your custom cord is up to standards and allows our team to get to assembling your product. Standard assembled cords ship within 24 hours ARO.

Track Orders online quickly and easily! Simply login to your account and enter your Purchase Order number in the Track an Order tab.

Return Policy

When investing a large amount of money on a network room, or especially a data center we know how particular you or your customer can be about specific details. If there is anything that does not meet your standards of quality, color shade, etc. do not hesitate to contact our sales team. We have a 30 day money back guarantee, in an effort to give our customers the confidence they deserve when making purchasing decisions.

Email our Sales team and notify them with the reason for the return

If it was an error on our end, we will pay for return shipping. Once we email you the shipping label simply ship the package back!

Once our Warehouse recieves the return and verifies inspection, your account will be credited the return balance.

Return Policy
Reseller Pricing

Reseller Pricing

World Cord Set's works with many Resellers across the World, establishing a network of reliable partners that hold the same level of quality that we do.

Contact our Sales Team to determine if you qualify for reseller pricing or contract pricing.

Utilize our online platform to quickly navigate through power and data products.

Our development team is working on an extension that you will be able to add to your site that will automatically display our products under your alias, saving Small Businesses significant resources.

Resources

World Cord Set's is currently working towards providing more industry content for our customers. We intend to be the industry leader in Product Information, Industry Trends, General Knowledge Database, and Approval/Regulation Guides.

Our marketing team is working to provide you with more product and informational videos.

Browse our blog content and learn more about industry trends and product information.

Browse our resource center and educate yourself with the various guides to understanding different product approvals, regulations, and classifications.

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How we deliver you quality products and service.

We know you are busy, and that providing a quality service means having everything at your fingertips, even when you are in the field and on the go. We've made sure everything we do is mobile friendly, meaning you can access everything right from your smartphone.



We have put a significant investment into using technology and systems to ensure your order is picked, packed, and shipped correctly. By integrating the use of technology such as bar code scanning, automatic management of blind shipment shipments, and one click shipping with FedEx and UPS, we've ensured we always pick the correct items, ship it blind if desired, and get it to the intended destination.



We have been hard at work creating an eCommerce platform that can satisfy the needs of small consumers, SMB's, mid market, and large enterprise customers. With the ability to track your orders, see current availalilities and ship dates on open orders, get invoices, and more, it's never been easier to do business with World Cord Sets, Inc. By providing you the ability to order online, track, and get invoices 24/7, we deliver quality through availability and ease.



All products manufactured by World Cord Sets, Inc are put through a rigorous quality inspection before being sent to our customer. This means you can be sure that when you place your order with us, you will be 100% satisfied with the finished product. As part of this testing, all products we receive in are inspected to ensure we are only using the highest quality components, from industry leading manufacturers.